Q&A: Preparing to configure Windows. Do not turn off your computer. (which is a laptop) Has stayed on for hours.?

Question by Hye Ri: Preparing to configure Windows. Do not turn off your computer. (which is a laptop) Has stayed on for hours.?
I’m talking about preparing to configure windows, not updates windows. It has stayed on my laptop for nearly 2 hours now and isn’t going away. I have turned it off twice and I’m worried it’s stuck there. How do I get rid of the “Preparing to configure windows. Do not turn off your computer” page?

Best resolution:

Resolution by Tomrocks907
If it is a new computer then take it back to where you bought it from and clarify the circumstances to them, if not then unplug the battery for about half an hour, plug it back in and retry. This may work.

Hope this helps,
If you have any more questions email me…tomrocks907@hotmail.com

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Posted by news on Jul 8 2012. Filed under Laptops. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry